Quality Statement
Ronstein strives to be the best development partner for our customers and market leader in design and supply of customized automation equipments for various types of business fields, like automotive industry,new energy industry,electrical industry,hydraulic industry,etc. Innovative, highly motivated and hard-working workforce next to flexibility and easy adaptation to customer-specific needs are the key ingredients to ensure long-term success of the company and customers.
Ronstein has set up an effective Quality Management System (QMS) which is integrated into operational processes and ensures that goods and services meet and exceed customer needs and requirements. All employees who are part of these processes are responsible for their work, quality and performance of the process output which in turn results in QMS effectiveness.
Rigorous standards
ISO9001 is the world’s most widely recognised quality management system standard. DNV’s ISO9001:2015 certification helps us to consistently provide products and services that meet our customers’ needs and conform with applicable statutory and regulatory requirements. We are focused on enhancing customer satisfaction through continuous improvement.
Ronstein’s quality management system covers sales, design, purchase, manufacture, debug, acceptance, service, and validation of customized automation products from our sites in Suzhou,Ireland and Mexico. Our management is committed to clearly communicating our company vision and strategic goals to all employees on a regular basis. Through periodic reviews DNV’s monitors and makes sure that our QMS is in line with ISO9001:2015 and with the company’s strategic goals.
View the EN-ISO9001:2015 certification
TQM Principles
Total Quality Management principles are applied to every aspect of our business and quality is the responsibility of everyone, in every activity, throughout Ronstein.
Ronstein is committed to the achievement of total quality by:
1. Application of quality assurance processes across all services to continually monitor internal quality levels and gauge customer satisfaction so as to identify any non-conformance and develop root cause solutions to eliminate recurrence
2. Motivating and encouraging all employees to take positive action to improve quality and develop an inclusive, team-orientated culture
3. Clearly defining and measuring everyone’s role within the customer satisfaction process, establish clear accountability with measurable objectives
4. Developing relationships with our suppliers that emphasize continuous improvement in product quality, service and support
The company provides training and has set up programs to ensure employees are technically and organizationally capable of handling the toughest projects with the strictest requirements in terms of quality and delivery times for goods or services.
Risks in processes are identified and monitored through key performance indicators (KPIs) and continuous improvement is ensured regularly through immediate action upon detection of any process deviations. The risks in product development are identified through the standard industry practice of failure modes and effects analysis (FMEA). High risk failure modes are then addressed in the design stage using advanced simulation methods and validated with rigorous real-world testing methods. For this reason, an extensive testing facility with CMM(coordinate measuring machine),projector, hardness tester, and many other testing equipment for component level testing.
Our promise
We are deeply committed to quality and have integrated a set of core principles into our daily work that keep quality at the forefront of our priorities. We are glad that our customer satisfaction surveys show we are consistently living up to our customers’ expectations and
quality standards.
All machines or services that Ronstein provides to the customer are thoroughly tested, inspected and reviewed according to the relevant legislation, industry norms and customer requirements.
Ronstein is dedicated to building a mutually beneficial relationship with our customers, as we strongly believe in growth through win-win partnerships and superb quality.
Jiaming.Xu
President/CEO
